Hadoop Cluster and NoSQL Database Support
MetaScale offers Big Data Services to give you peace of mind that your Hadoop cluster or NoSQL database is operating at peak performance. Our team of professionals has extensive experience in administering and maintaining the complex combination of software, hardware and network that comprise your big data platform. We ensure that our customers are able to meet their analytics and BI requirements by offering enterprise-class SLAs and up-time commitments.
We offer this 24x7x365 managed service for remote platforms as well as those hosted in our data center. Our managed services take the frustration out of keeping your big data platform operational and available.
MetaScale Big Data Services
Our Standard Managed Services Package includes Hadoop cluster support including 24x7 monitoring, operation and administration of all covered nodes. In addition, we provide administration and support for Hadoop ecosystem applications. We also deliver weekly and monthly reports on Incidents, Availability and Performance to give you full visibility to the performance of your environment.
MetaScale Service Level Offerings
When you engage MetaScale for Big Data Services, we assume responsibility for managing and supporting your Hadoop or NoSQL environment. Our teams provide support for 100% availability of the Hadoop cluster or NoSQL database, as well as handle routine production support tasks. MetaScale provides proactive identification of issues and trending reports of cluster utilization, as well as alerts based upon a defined set of thresholds.
Make MetaScale your extended Big Data Admin Team.